Privacy Policy
Last updated: April 12, 2026
1. Introduction
Via Espanha ("we", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and protect your information when you use our website and services.
2. Data we collect
We collect the following information when you interact with us:
- Identification data: full name, email, phone/WhatsApp
- Browsing data: IP address, essential technical cookies
- Data provided in the chatbot: information about your immigration profile and goals
3. How we use your data
We use your personal data to:
- Respond to your profile review requests and questions
- Provide the immigration advisory services you have engaged
- Improve the user experience on the website
- Comply with legal and regulatory obligations
4. Data sharing
We do not sell, rent or share your personal data with third parties for marketing purposes. Your data may be shared only with:
- Technical service providers (hosting, email)
- Government authorities when required by law
5. Your rights (GDPR and LGPD)
You have the right to:
- 🔍 Access the personal data we hold about you
- ✏️ Correct inaccurate or outdated data
- 🗑️ Delete your data (right to be forgotten)
- 📥 Portability: request a copy of your data
- 🚫 Withdraw consent at any time
6. Cookies
We use only essential cookies for the website to work (such as language preferences and consent). We do not use tracking or advertising cookies.
7. Security
We implement technical and organizational measures to protect your data against unauthorized access, loss or alteration. Our website uses HTTPS and secure storage.
8. Data retention
We keep your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
9. Contact
To exercise your rights or clarify questions about this policy, get in touch:
- 📧 Email: contato@viaespanha.com
- 📱 WhatsApp: +34 627 439 334
10. Supervisory authorities
You have the right to lodge a complaint with the data protection authorities:
- 🇪🇸 AEPD (Agencia Española de Protección de Datos): www.aepd.es
- 🇧🇷 ANPD (Brazilian National Data Protection Authority): www.gov.br/anpd